Terms of Service

1. Acceptance of Terms

By accessing and using CasinoHub's online gaming platform, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our gaming platform, including all games, services, and features provided through our website and mobile applications.

If you do not agree to abide by the above, please do not use this service. We reserve the right to modify these terms at any time without prior notice. Your continued use of the platform following any changes indicates your acceptance of the new terms.

2. Eligibility and Account Registration

To use our gaming platform, you must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. You are responsible for ensuring that your use of our services complies with all applicable laws and regulations in your jurisdiction.

When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, or cancel transactions at our sole discretion, particularly in cases where we suspect fraudulent activity, violation of terms, or other illegal activities.

3. Gaming Rules and Fair Play

All games on our platform operate under strict fair play policies and are regularly audited by independent testing agencies. We use certified random number generators to ensure fair and unbiased game outcomes. Any attempt to manipulate, exploit, or gain unfair advantage in games is strictly prohibited.

Players are expected to play responsibly and within their financial means. We provide various tools and resources to help players manage their gaming activities, including deposit limits, time limits, and self-exclusion options.

Collusion, cheating, or any other form of fraudulent behavior will result in immediate account termination and forfeiture of funds. We monitor all gaming activity and employ sophisticated fraud detection systems to maintain platform integrity.

4. Financial Transactions

All financial transactions on our platform are processed through secure, encrypted channels using industry-standard security protocols. We support various payment methods, and all transactions are subject to our verification procedures.

Deposits are typically processed immediately, while withdrawals may take 1-5 business days depending on the payment method used. We reserve the right to request additional documentation for identity verification before processing withdrawals.

All transactions must comply with anti-money laundering regulations. We may refuse or delay transactions that we reasonably suspect are related to money laundering or other illegal activities.

5. Responsible Gaming

We are committed to promoting responsible gaming and protecting our users from gambling-related harm. We provide various tools and resources to help players maintain control over their gaming activities, including deposit limits, session time limits, and reality checks.

If you feel that your gaming is becoming problematic, we encourage you to use our self-exclusion tools or seek help from professional gambling addiction services. We maintain partnerships with organizations that provide support for problem gambling.

We prohibit underage gambling and have systems in place to prevent minors from accessing our platform. We also restrict access from jurisdictions where online gambling is prohibited by law.

6. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy, which forms an integral part of these Terms of Service. Please review our Privacy Policy to understand how we handle your data.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We only share your information with third parties as necessary to provide our services or as required by law.

7. Intellectual Property

All content on our platform, including games, graphics, logos, text, and software, is the property of CasinoHub or our licensed partners and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without explicit permission.

The CasinoHub name, logo, and all related marks are trademarks of our company. You may not use our trademarks without our prior written consent.

8. Limitation of Liability

Our platform is provided "as is" without any warranties, express or implied. We do not guarantee uninterrupted access to our services and are not liable for any technical issues, server downtime, or connectivity problems that may affect your gaming experience.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our platform. Our total liability to you for any claims arising from these terms shall not exceed the amount you have deposited with us in the past 12 months.

9. Dispute Resolution

Any disputes arising from these terms or your use of our platform will be resolved through binding arbitration in accordance with the rules of our designated arbitration service. You waive your right to participate in class action lawsuits or class-wide arbitration.

Before initiating any formal dispute resolution process, we encourage you to contact our customer support team to resolve any issues. Many concerns can be addressed quickly through our support channels.

10. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any legal action or proceeding related to these terms shall be brought exclusively in the courts of Manchester, UK.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Our customer support team is available Monday through Friday from 9:00 AM to 6:00 PM GMT, and weekends from 10:00 AM to 4:00 PM GMT to assist you with any questions or concerns.